Frequently Asked Questions
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You can shop by clicking on the needed product. You have an option of paying with your debit card or bank transfer to the company’s account.
Our digital payment gateway is highly secured by pay stack. So, you have Nothing to worry about making your online purchases.
Our products are all certified brands. Every product comes with about 12 months warranty
All solar panel comes with over 20 years warranty. Dry cell SMF Batteries come with at least 12 months warranty. The lithium on phosphat batteries comes with over 3 years warranty, The tall tubular wet cell batteries have at least 18-month warranty. The sole charge controller have a minimum of 12 months warranty. Likewise, the inverters.Generally, there’s warranty of at least 12 months on every product listed
on our platform.
Goods sold and received in good conditions are not returnable after Payment. However, should there be a factory fault detection at the point of installation by a certified solar technician, such goods can be returned
for checking and replacement where applicable.
An average solar battery should have at least 5 years life cycle. Some like the lithium-ION Phosphate batteries have about 10 years or more. Though, many batteries have high longevity, the mode of charging and discharging of batteries could affect its lifespan.
Our delivery takes an average of 1-7 days depending on the location.
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